ColorMunki Display. ColorMunki Photo. ColorMunki Smile. With the release of Mac OS 10.15 (Catalina) Apple have moved to a 64bit platform, so the operating system will no longer support 32bit applications. X-Rite have updated software for the devices listed above and can be downloaded from the page below. It's telling, when the company that makes the product has a page titled 'Technology Type For Apple Displays' which says, 'The next update to i1Profiler will add a new Technology Type for 2016 and later MacBook Pros so current i1Display Pro users should stay with the 'White LED' Technology Type.'
For help in finding your product registration code or serial number, click here.
A helpful guide is available that provides users the ideal calibration settings for most monitors, for more information click here.
Before proceeding any further, please first try re-installing the X-Rite software as this will fix many issues.
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If you require further help with this product not listed above, please raise a support case.